A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Receiving Time = Processing Time + Shipping Time
Preparing Time: we need 1-5working days to prepare your order according to our numerous orders every day.
10-20 Working days for Worldwide Free Shipping！
You tracking number will be given by email as soon as we ship out the package.
Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
What shipping options are available?
We ship all the order with the "Standard Express" and with the "4px express"
Do you ship to PO Boxes or Military Addresses?
Yes, we do! Please review the information below for any restrictions or limitations that may apply to your order.
If a PO Box address is provided for shipping, the package may ship via USPS Parcel Select depending on the weight, size, or shipping destination.
Orders shipping to a PO Box cannot ship via any express method.
Hazardous items (such as helium tanks, color spray and chaffing fuel), perishable items (such as chocolate) & personalized favors cannot be shipped to a PO Box or Military address.
APO/FPO/DPO deliveries are made via USPS and delivery times for these addresses are dependent upon location.
Please check the product page for your items to ensure your item can be shipped to your PO Box or military address.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Contact us: firstname.lastname@example.org
address: Room 201,No. 42-1,Lane 39, Beimo Street, Longqiao Street, Chengxiang District, Putian City, Fujian Province, China, 351100
phone us: +86 18120989581